# Slovak-Speaking Tech Support for Electronics Company in Athens, Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Slovak

## Description

Mercier Consultancy is delighted to announce an exciting opportunity for a Slovak-Speaking Tech Support Specialist for a renowned electronics company situated in Athens, Greece! In this pivotal role, you will be responsible for providing exceptional technical support to Slovak-speaking customers, assisting them in resolving any challenges they face with their electronic devices.

If you have a love for technology, a knack for problem-solving, and a desire to provide outstanding customer service, we encourage you to apply and become part of our committed team!

### Responsibilities

-   Provide technical support in Slovak through phone, email, and chat to customers utilizing electronic products
-   Diagnose and troubleshoot product issues to assure customer satisfaction
-   Document customer interactions and solutions diligently within the support database
-   Collaborate with product and engineering teams to escalate complex matters
-   Educate customers on product capabilities and effective usage
-   Stay up-to-date with product developments and technological innovations
-   Participate in ongoing training to enhance both product knowledge and customer support skills

## Requirements

-   Fluency in Slovak and English, both written and spoken, is essential. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
-   Strong communication and problem-solving skills
-   Prior experience in technical support or a customer service role is a plus
-   A friendly and customer-oriented mindset with a focus on achieving satisfactory outcomes
-   Ability to manage multiple tasks within a fast-paced environment
-   Familiarity with customer support software is advantageous

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/396E82C7DF/apply)

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