# French Speaking Customer Support for Leading Tech Firm - Athens, Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-05-02

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** French

## Description

Mercier Consultancy is pleased to offer an exciting opportunity for a French Speaking Customer Support Representative to join a leading tech firm based in Athens, Greece. In this role, you will be responsible for delivering outstanding customer service to French-speaking clients, providing technical support and ensuring customer satisfaction across a range of innovative technology products and services.

This position is ideal for individuals who are passionate about technology and customer service and who thrive in a fast-paced, dynamic environment.

### Responsibilities

-   Provide technical and customer support to French-speaking clients
-   Diagnose and resolve technical issues related to the firm’s products and services
-   Document and track customer interactions and resolutions accurately in the CRM system
-   Collaborate with internal product and engineering teams to escalate and resolve complex issues
-   Maintain up-to-date knowledge of company products, services, and industry trends
-   Ensure excellent customer satisfaction by providing timely and effective solutions
-   Participate in training sessions to enhance technical and customer service skills

## Requirements

-   Fluency in French and English, both written and verbal
-   Previous experience in technical customer support or a related field
-   Strong problem-solving and troubleshooting skills
-   Excellent communication and interpersonal abilities
-   Ability to work efficiently both independently and as part of a team
-   Willingness to relocate to Athens, Greece
-   Familiarity with CRM systems and customer support tools

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/3B1A6F1A40/apply)

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