# Slovak-Speaking Consultant for Online Payment Solutions Department In Athens

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Slovak

## Description

Mercier Consultancy is excited to invite applications for the role of Slovak-Speaking Consultant in our Online Payment Solutions Department based in Athens. In this essential entry level position, you will support our Slovak-speaking clients in managing and optimizing their online payment systems, ensuring they receive the necessary guidance for a smooth transaction experience.

Your role will involve engaging directly with clients to understand their specific needs, providing tailored support, and helping them navigate any challenges they may encounter. With a focus on exceptional customer service, you will help build lasting relationships and ensure overall client satisfaction.

### Responsibilities

-   Assist Slovak-speaking clients with inquiries regarding online payment solutions
-   Conduct training sessions on the functionalities and best practices of payment systems
-   Troubleshoot issues and provide effective solutions promptly
-   Document client interactions and maintain detailed records of support activities
-   Collaborate with colleagues to address complex issues and develop effective solutions
-   Collect and implement client feedback to improve service offerings
-   Stay informed about industry trends and developments in online payment technology

## Requirements

-   A high level of Slovak, and a high level of English, both written and verbal, is required.
-   Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
-   Basic understanding of online payment systems is a plus but not required
-   Strong analytical and problem-solving skills with a proactive support approach
-   Previous experience in customer service or a related role is beneficial but not essential

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/3BF071E507/apply)

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