# Portuguese-Speaking Customer Support for Disney +, Work from Home in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-02-19

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Portuguese

## Description

Mercier Consultancy is thrilled to offer a unique opportunity for a Portuguese-Speaking Customer Support Representative for Disney +, with the flexibility to work from home in beautiful Greece! In this exciting role, you will be the voice behind the brand, helping Portuguese-speaking customers navigate the Disney + platform and address their queries effectively.

If you are a passionate fan of Disney content and love providing top-notch customer service, this position is perfect for you! Join our team and be a part of creating magical experiences for viewers.

### Responsibilities

-   Assist customers in Portuguese via phone, email, and chat with inquiries related to Disney + services
-   Provide guidance on account settings, subscription plans, and content navigation
-   Document customer interactions and solutions accurately in our support system
-   Collaborate with the internal team to resolve client issues efficiently
-   Stay updated on Disney + content and features to provide informed assistance
-   Gather customer feedback to enhance service and product offerings
-   Participate in training sessions to boost knowledge about Disney + and improve support skills

## Requirements

-   Fluency in Portuguese and English, both written and verbal, is required.
-   Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
-   Previous experience in customer support, preferably in media or entertainment services
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A customer-centric mindset with a passion for helping others
-   Ability to manage multiple inquiries in a dynamic work environment
-   Familiarity with streaming services and technology is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/3CD65BA828/apply)

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