# Hebrew-Speaking Travel Support Adviser - Sofia, Fully Paid Relocation

> Mercier Consultancy · Sofia, Bulgaria · Full-time · Posted 2026-03-26

**Salary:** EUR 18,000–24,000

**Workplace:** on_site

**Department:** Cyriel LinB

## Description

Mercier Consultancy is seeking a dedicated Hebrew-Speaking Travel Support Adviser to join our team in Sofia, Bulgaria. This exciting role offers a fully paid relocation package to help you settle in effortlessly. As a Travel Support Adviser, you will provide exceptional service to our Hebrew-speaking clients, assisting them with their travel needs and ensuring a smooth and enjoyable experience.

You will be responsible for handling various travel-related inquiries, booking assistance, and resolving any challenges clients may face. Your fluency in Hebrew and English will be instrumental in building strong client relationships and delivering personalized support.

### Responsibilities

-   Provide support to Hebrew-speaking clients through phone, email, and chat channels
-   Assist clients with travel bookings and provide detailed information about options and services
-   Resolve client inquiries and issues promptly and effectively
-   Maintain accurate and thorough documentation of client interactions
-   Collaborate with internal teams to improve client experience and service delivery
-   Inform clients about promotions and additional services to enhance satisfaction
-   Collect and relay client feedback to contribute to continuous improvement efforts

## Requirements

-   Fluency in Hebrew and English, both spoken and written. Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
-   Strong customer service skills and excellent communication abilities
-   Previous experience in travel support or customer service is preferred
-   Effective problem-solving and multitasking capabilities
-   Positive attitude and dedication to client satisfaction
-   Ability to work efficiently in a dynamic, fast-paced environment
-   Interest in the travel industry and commitment to professional growth

## Benefits

• Financial support during relocation

• Fully paid training

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/401E6A98E8/apply)

---
Powered by [Workable](https://www.workable.com)