# French-Speaking Customer Support for Food Delivery Service Department in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-02-25

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** French

## Description

Mercier Consultancy is excited to announce an opening for a French-Speaking Customer Support Representative for our Food Delivery Service Department in Greece! In this dynamic role, you will provide exceptional support to our French-speaking customers, helping them with inquiries related to our food delivery services. Your ability to communicate in French will play a key role in enhancing our clients' experience.

This position is perfect for individuals who are passionate about food and customer service. If you thrive in a fast-paced environment and enjoy assisting others, we want to hear from you!

### Responsibilities

-   Assist customers in French via phone, email, and chat with inquiries related to food delivery orders and services
-   Provide detailed information about delivery processes, menu items, and promotions
-   Document customer interactions and resolutions in our support system
-   Collaborate with the logistics team to address any delivery issues
-   Gather and relay customer feedback to help improve our services
-   Participate in training to stay informed about products, services, and best practices

## Requirements

-   Fluency in French and English, both written and verbal, is required. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
-   Experience in customer support, preferably in the food or service industry
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A customer-centric approach with a passion for helping others
-   Ability to multitask and manage inquiries efficiently in a busy environment
-   Familiarity with food delivery services and technology is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/40473194F4/apply)

---
Powered by [Workable](https://www.workable.com)