# Slovak-Speaking Customer Support for Mobile Banking Services Dept. in Athens

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Slovak

## Description

Mercier Consultancy is pleased to announce an exciting opportunity for a Slovak-Speaking Customer Support Representative in our Mobile Banking Services Department located in Athens! In this vital role, you will be the primary contact for our Slovak-speaking clients, assisting them with inquiries related to mobile banking services and ensuring a seamless user experience.

If you have a passion for finance and technology, along with a drive to provide exceptional customer service, we would love to see you join our team! This position offers a dynamic and supportive environment where your contributions will make a significant impact.

### Responsibilities

-   Provide high-quality customer support in Slovak via phone, email, and chat
-   Assist clients with inquiries about mobile banking features, transactions, and account management
-   Document all customer interactions and resolutions accurately in our CRM system
-   Collaborate with team members and technical departments to resolve complex issues
-   Educate clients on best practices for mobile banking security and usage
-   Gather client feedback to help improve our services and customer experience
-   Participate in training programs to stay updated on product offerings and industry trends

## Requirements

-   A high level of Slovak, and a high level of English, both written and verbal, is required.
-   Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
-   A proactive and customer-focused approach to service
-   Ability to manage multiple inquiries efficiently in a fast-paced environment
-   Familiarity with mobile banking applications and customer support tools

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/40CDBEB019/apply)

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