# Slovenian-Speaking Customer Support for Ride-Sharing App Department In Athens

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Slovenian

## Description

Mercier Consultancy is thrilled to announce an opening for a Slovenian-Speaking Customer Support Representative for our Ride-Sharing App Department located in Athens! In this crucial entry-level role, you will provide exemplary support to our Slovenian-speaking users, assisting them with inquiries related to our ride-sharing platform. Your role will be essential in ensuring that our customers have a seamless experience while utilizing our services.

If you are passionate about customer service, technology, and enjoy working in a dynamic environment, we encourage you to apply and be part of our innovative team!

### Responsibilities

-   Provide customer support in Slovenian through phone, email, and chat
-   Assist riders and drivers with questions about the ride-sharing application and services
-   Document customer interactions in our support system accurately
-   Work collaboratively with colleagues to resolve complex issues
-   Offer detailed information about promotions, ride options, and app features
-   Gather feedback to enhance service quality
-   Participate in training sessions to stay current with product updates and features

## Requirements

-   A high level of Slovenian, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A proactive approach to ensuring customer satisfaction
-   Ability to handle multiple inquiries efficiently in a fast-paced environment
-   Familiarity with customer support tools and technologies

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/4CD9BA1A4B/apply)

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