# Czech Speaking Customer Service for Property Management Company

> Mercier Consultancy · Athens, Greece (Remote) · Full-time · Posted 2026-03-02

**Salary:** EUR 20,000–23,000

**Workplace:** remote

## Description

Mercier Consultancy is seeking a dedicated Czech Speaking Customer Service Representative to join our Client's Property Management Company. In this important role, you will be the primary point of contact for our Czech-speaking clients, assisting them with inquiries related to property management services and tenant relations.

Your fluency in Czech will play a key role in delivering high-quality support, helping clients navigate property-related inquiries, maintenance requests, and lease agreements. You will contribute significantly to customer satisfaction and retention within our property management services.

### Responsibilities

-   Provide exceptional customer service in Czech via phone, email, and chat regarding property management inquiries
-   Assist clients with questions about property listings, applications, and management services
-   Effectively address tenant queries, maintenance issues, and request resolutions
-   Document customer interactions and resolutions accurately in our CRM system
-   Collaborate with property management teams to ensure timely service delivery
-   Gather feedback from clients to enhance our services and respond to community needs
-   Stay informed about property management trends and industry updates

## Requirements

-   Fluency in Czech and English, with strong communication skills
-   Customer service-oriented with a focus on problem-solving
-   Experience in customer service, particularly in property management, is preferred
-   Able to manage multiple inquiries and provide efficient solutions
-   Detail-oriented with strong organizational abilities
-   Genuine interest in real estate and property management
-   Familiarity with customer support software and CRM systems is advantageous

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/4FDF51B0E7/apply)

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