# Ukrainian Speaking Customer Support Specialist in Bulgaria - Relocation Package

> Mercier Consultancy · Bulgaria (Remote) · Full-time · Posted 2026-03-09

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** Ukrainian

## Description

Mercier Consultancy is looking for a dedicated Ukrainian Speaking Customer Support Specialist to join our dynamic team in Bulgaria, complete with an attractive relocation package! If you have a passion for helping others and a strong desire to provide exceptional customer service, this opportunity is perfect for you.

In this role, you will assist our Ukrainian-speaking customers with their inquiries related to our products and services. You will play a critical role in ensuring that users have a positive experience and receive the support they need.

### Responsibilities

-   Provide outstanding customer support to Ukrainian-speaking clients via phone, email, and chat
-   Troubleshoot and resolve technical issues in a timely manner
-   Guide customers through the features and functionalities of our products
-   Document all customer interactions and solutions in our support system
-   Work closely with technical teams to escalate and resolve complex issues
-   Encourage customer engagement and satisfaction through proactive communication
-   Maintain a professional and friendly demeanor while assisting customers

## Requirements

-   Fluency in Ukrainian and English, both spoken and written
-   Strong customer service skills with a focus on effective communication
-   Prior experience in customer support or similar roles is highly desirable
-   Interest in technology and customer-centric solutions
-   Ability to think critically and resolve issues effectively
-   A collaborative team player who can also work independently
-   Familiarity with customer support platforms is an advantage

## Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Private Health Insurance

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/561AEA4CBD/apply)

---
Powered by [Workable](https://www.workable.com)