# Portuguese Customer Agent for Online Marketplace - Greece, Fully Paid Relocation

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-04-27

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Portuguese

## Description

Mercier Consultancy is excited to offer a fantastic opportunity for a Portuguese Customer Agent to join a leading online marketplace team based in Greece. This role comes with fully paid relocation, allowing you to combine your Portuguese language skills with a rewarding career in a dynamic international environment.

In this position, you will be the primary point of contact for Portuguese-speaking customers, assisting them with inquiries, resolving issues, and ensuring a smooth and satisfying user experience on the marketplace platform.

### Responsibilities

-   Provide exceptional customer support to Portuguese-speaking clients
-   Handle inquiries related to product listings, orders, payments, and general marketplace services
-   Resolve complaints and provide timely solutions to enhance customer satisfaction
-   Maintain accurate records of customer interactions and transactions
-   Work collaboratively with internal teams to address complex customer issues
-   Continuously contribute to improving service quality by sharing customer feedback
-   Participate in regular training sessions to stay informed about company policies and marketplace updates

## Requirements

-   Fluency in Portuguese and English (both written and spoken) is essential. Please specify your nationality and native language in your application documents.
-   Strong communication and customer service skills
-   Proven experience in customer support, preferably within online marketplaces or e-commerce
-   Excellent problem-solving skills and ability to handle challenging customer situations
-   Willingness to relocate to Greece with fully paid relocation support
-   Ability to work effectively in a fast-paced, multicultural environment
-   Positive attitude with eagerness to learn and develop professionally

## Benefits

-   Competitive Monthly Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package ( Flight, Transfer and Hotel )
-   Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   And More!

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/5D3D64B6A7/apply)

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