# Dutch Speaking Consultant for Online Payment Solutions Department

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2025-03-14

**Salary:** EUR 20,000–30,000

**Workplace:** on_site

**Department:** Dutch

## Description

Mercier Consultancy is seeking a skilled Dutch Speaking Consultant to join our Online Payment Solutions Department. This role is vital for assisting our Dutch-speaking clients in navigating their online payment systems effectively. Your knowledge and support will empower clients to optimize their payment processes and enhance the overall customer experience.

As a consultant, you will provide tailored guidance and solutions, helping clients address their specific needs and challenges. You will be dedicated to ensuring a seamless experience for clients, fostering trust and long-lasting relationships while contributing to their success in online transactions.

### Responsibilities

-   Support Dutch-speaking clients with inquiries regarding online payment solutions
-   Deliver training and assistance on payment system functionalities and best practices
-   Resolve issues efficiently, ensuring client satisfaction with prompt solutions
-   Maintain comprehensive records of client interactions and support requests
-   Work closely with team members to address complex challenges and develop effective solutions
-   Collect and analyze client feedback to improve service offerings
-   Stay informed about industry trends and advancements in online payment technology

## Requirements

-   Fluency in Dutch and English, both written and spoken
-   Excellent communication and interpersonal skills for effective client engagement
-   Customer focused with a commitment to high-quality service delivery
-   Fundamental understanding of online payment systems is a plus but not required
-   Strong problem-solving skills and a proactive mindset towards client support
-   A collaborative team player ready to thrive in a fast-paced environment
-   Prior experience in customer service or related role is beneficial but not mandatory

## Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/5ED9BC1B71/apply)

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