# French Speaking FinTech Customer Support - Athens, Fully Paid Relocation

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-05-02

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** French

## Description

Mercier Consultancy is seeking a dedicated French Speaking FinTech Customer Support Representative to join our team in Athens, Greece, with a fully paid relocation package. You will be responsible for delivering exceptional support to our French-speaking customers, ensuring their inquiries and issues related to FinTech products and services are resolved promptly and effectively.

This role offers a chance to be part of a dynamic fintech environment while experiencing the rich culture and lifestyle of Athens.

### Responsibilities

-   Respond to customer inquiries accurately and efficiently in French
-   Assist customers with their FinTech product related issues and provide effective solutions
-   Maintain detailed records of customer interactions using CRM software
-   Collaborate with cross-functional teams to resolve complex customer issues
-   Stay informed on current fintech industry trends and company offerings
-   Gather and relay customer feedback to improve service quality and product features

## Requirements

-   Fluency in French and English, both spoken and written
-   Experience in customer support roles within the FinTech or financial services industries
-   Strong communication and problem-solving skills
-   Ability to adapt and work effectively in a fast-paced, multicultural environment
-   Customer-focused approach with attention to detail
-   Willingness to relocate to Athens with comprehensive relocation support provided

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )

-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/62716AACA9/apply)

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