# Polish-Speaking Customer Support for Subscription-Based Services Department

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-02-18

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Polish

## Description

Mercier Consultancy is excited to announce an opening for a Polish-Speaking Customer Support Representative in our Subscription-Based Services Department! In this role, you will be the first point of contact for our Polish-speaking clients, assisting them with inquiries related to our subscription services. Your dedication to customer support will help ensure a seamless and positive experience for our subscribers.

This position is perfect for individuals who are enthusiastic about customer service and have an interest in subscription-based products. If you excel at communication and problem-solving, we would love to have you on our team!

### Responsibilities

-   Respond to customer inquiries in Polish via phone, email, and chat
-   Assist clients with questions about subscription options, billing, and account management
-   Document all customer interactions and solutions accurately in our CRM system
-   Work collaboratively with internal teams to resolve customer issues effectively
-   Provide guidance on the best use of subscription features and benefits
-   Gather feedback from customers to help improve our services
-   Participate in training sessions to enhance product knowledge and support skills

## Requirements

-   Proficient in Polish and English (written and spoken)
-   Nationality and native language must be stated in your C.V. or Cover Letter
-   Strong interpersonal and communication skills
-   Exceptional problem-solving with attention to detail
-   Customer-focused with a passion for helping others
-   Able to manage multiple inquiries in a fast-paced environment
-   Experience with subscription software and CRM systems is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/659C76D804/apply)

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