# Norwegian Speaking Customer Support for Logistics Department in Athens, Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-02-03

**Salary:** EUR 20,000–25,000

**Workplace:** on_site

**Department:** Norwegian

## Description

Mercier Consultancy is excited to announce a vacancy for a Norwegian Speaking Customer Support Representative in our Logistics Department based in Athens, Greece! In this important role, you will provide exceptional support to our Norwegian-speaking clients, helping them with inquiries related to our logistics services. Your fluency in Norwegian will enable you to effectively assist customers and address their needs in a timely manner.

This position is ideal for individuals who are passionate about customer service and thrive in a collaborative environment. Join our dedicated team and make a significant impact on the logistics experience of our clients!

### Responsibilities

-   Provide customer support in Norwegian via phone, email, and chat
-   Assist clients with inquiries regarding logistics services, shipments, and delivery options
-   Document customer interactions and solutions accurately in our CRM system
-   Collaborate with the logistics team to resolve client issues efficiently
-   Offer detailed information on our services and logistics processes
-   Gather and relay feedback from clients to help improve our offerings
-   Engage in ongoing training to stay updated on our logistics services and changes in the industry

## Requirements

-   Fluency in Norwegian and English, both written and verbal
-   Experience in customer support, particularly in the logistics or transportation sector
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A proactive approach to ensuring high levels of customer satisfaction
-   Ability to multitask and manage inquiries in a fast-paced environment
-   Familiarity with customer support tools and technology

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/6AC7BC8718/apply)

---
Powered by [Workable](https://www.workable.com)