# Spanish Speaking Customer Support for Banking - Work In Greece - Paid Relocation

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2025-10-28

**Salary:** EUR 16,000–20,000

**Workplace:** on_site

## Description

Mercier Consultancy is thrilled to announce an opportunity for a Spanish Speaking Customer Support Representative in our Banking Department! In this vital role, you will be the first point of contact for our Spanish-speaking clients, providing essential support and guidance on various banking services. Your ability to communicate fluently in Spanish will be instrumental in ensuring our clients receive high-quality, personalized assistance.

This position is ideal for individuals who are passionate about finance and dedicated to delivering exceptional customer service. If you thrive in a fast-paced environment and possess strong problem-solving skills, we would love to hear from you!

### Responsibilities

-   Respond to customer inquiries in Spanish via phone, email, and chat
-   Assist clients with questions relating to banking services, transactions, and account management
-   Document customer interactions accurately in our customer relationship management system
-   Collaborate with internal teams to resolve complex client issues and complaints
-   Provide clients with advice on banking products and services
-   Collect and relay feedback from clients to enhance our service offerings
-   Engage in continuous training to broaden your knowledge of our financial services

## Requirements

-   Fluency in Spanish and English, both written and verbal
-   Previous experience in customer support, ideally in the banking or financial services sector
-   Outstanding communication and interpersonal skills
-   Strong problem-solving skills and attention to detail
-   A customer-focused mindset with a commitment to excellence
-   Able to manage multiple inquiries efficiently in a busy environment
-   Familiarity with customer support software and banking applications

## Benefits

-   Competitive Monthly Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package ( Flight, Transfer and Hotel )
-   Health Insurance
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   2 extra bonus pais at the 3rd and 6th month for candidates starting in June, July or August 2025.
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Free Greek Course
-   More Benefits and Discounts
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/75C4693521/apply)

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