# Slovak-Speaking Customer Support for Logistics Department in Athens, Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Slovak

## Description

Mercier Consultancy is thrilled to announce an opening for a Slovak-Speaking Customer Support Representative in our Logistics Department, based in Athens, Greece! In this essential role, you will be the go-to resource for our Slovak-speaking clients, helping them navigate various logistics-related inquiries and ensuring their needs are met effectively.

This position is perfect for individuals who have a passion for logistics, possess strong communication skills, and are looking to work in an international environment. If you’re excited about providing excellent customer service while collaborating with a diverse team, we want to hear from you!

### Responsibilities

-   Provide customer support in Slovak via phone, email, and chat regarding logistics inquiries
-   Assist clients with shipment tracking, delivery schedules, and other logistics services
-   Document customer interactions and resolutions accurately in our support system
-   Collaborate with internal teams to resolve logistics issues in a timely manner
-   Gather customer feedback to help improve our services
-   Stay updated on logistical processes and best practices
-   Participate in training sessions to enhance product knowledge and customer support skills

## Requirements

-   A high level of Slovak, and a high level of English, both written and verbal, is required.
-   Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A customer-centric mindset with a dedication to service excellence
-   Ability to multitask in a busy environment while maintaining quality service
-   Familiarity with logistics software and customer support tools

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/7891FF3C39/apply)

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