# Norwegian Customer Support for Mobile Banking Services Department in Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-02-02

**Salary:** EUR 20,000–25,000

**Workplace:** on_site

**Department:** Norwegian

## Description

Mercier Consultancy is excited to announce a job opening for a Norwegian Customer Support Representative in our Mobile Banking Services Department, located in Greece! In this essential role, you will assist our Norwegian-speaking clients with their mobile banking inquiries, providing top-notch support and guidance to ensure a seamless banking experience.

If you have a passion for customer service and a strong understanding of mobile banking, we invite you to join our dedicated team. This role will allow you to leverage your language skills and problem-solving abilities in a dynamic environment while delivering excellent support to our customers.

### Responsibilities

-   Respond to customer inquiries in Norwegian via phone, email, and chat
-   Assist clients with questions related to mobile banking services, app functionalities, and account management
-   Accurately document client interactions and resolutions in our support system
-   Collaborate with internal teams to resolve complex customer issues
-   Provide detailed information about banking products and services
-   Gather customer feedback to enhance services
-   Engage in ongoing training to stay updated on banking regulations and app improvements

## Requirements

-   Fluency in Norwegian and English, both written and verbal
-   Previous experience in customer support, preferably in the banking or financial services sector
-   Excellent communication and interpersonal skills
-   Strong analytical and problem-solving abilities
-   A proactive approach to customer satisfaction
-   Ability to manage multiple inquiries efficiently in a fast-paced environment
-   Familiarity with customer support tools and mobile banking applications

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/7908A330B9/apply)

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