# Slovak-Speaking Customer Support for Ride-Sharing App Department In Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Slovak

## Description

Mercier Consultancy is thrilled to announce an opening for a Slovak-Speaking Customer Support Representative in our Ride-Sharing App Department located in Greece! In this key role, you will be the friendly voice assisting our Slovak-speaking customers as they utilize our innovative ride-sharing platform. Your support will play a crucial role in ensuring a seamless experience for both riders and drivers.

This position is perfect for those passionate about technology and customer service, who enjoy working in a dynamic environment. If you are eager to help customers navigate our app effectively while making a positive impact, we would love to hear from you!

### Responsibilities

-   Provide customer support in Slovak through phone, email, and chat
-   Assist riders and drivers with inquiries and issues related to the ride-sharing app
-   Document and track customer interactions accurately in our support system
-   Collaborate with internal teams to resolve customer problems efficiently
-   Offer clear information regarding ride options, promotions, and app features
-   Gather client feedback to enhance the customer experience
-   Participate in training sessions to remain knowledgeable about our services

## Requirements

-   A high level of Slovak, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
-   A proactive approach to customer satisfaction
-   Ability to manage multiple inquiries efficiently in a busy environment
-   Familiarity with customer support software and tools is an advantage

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/7D039C8680/apply)

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