# Portuguese-Speaking Technical Support for Electronic Company in Athens, Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-02-19

**Salary:** EUR 16,000–20,000

**Workplace:** on_site

**Department:** Portuguese

## Description

Mercier Consultancy is excited to announce a fantastic opportunity for a Portuguese-Speaking Technical Support Specialist for a leading electronics company based in Athens, Greece! In this crucial role, you will deliver high-quality technical support to Portuguese-speaking customers, assisting them in troubleshooting and resolving issues related to their electronic devices.

If you are enthusiastic about technology and possess a strong dedication to providing excellent customer service, this is an ideal role for you. Become part of our vibrant team and play a key role in ensuring customer satisfaction and loyalty!

### Responsibilities

-   Deliver technical support in Portuguese via phone, email, and chat for customers using various electronic products
-   Efficiently diagnose and troubleshoot issues to enhance customer satisfaction
-   Document all customer interactions and resolutions accurately in our support tracking system
-   Work closely with technical teams to escalate and resolve complex problems
-   Guide customers in understanding product features and optimal usage
-   Stay informed on product updates and industry innovations
-   Participate in continuous training to improve technical knowledge and customer service skills

## Requirements

-   Fluency in Portuguese and English, both written and verbal, is essential. Your nationality and native language must be clearly indicated in your C.V. and/or Cover Letter.
-   Previous experience in technical support or customer service, especially in the electronics sector
-   Strong analytical and troubleshooting skills
-   Excellent communication and interpersonal skills
-   A customer-centric mindset with a strong emphasis on issue resolution
-   Ability to manage multiple tasks and operate effectively in a fast-paced environment
-   Familiarity with customer support platforms and ability to follow technical documentation

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/815EFA1345/apply)

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