# Spanish Customer Service for Social Media Giant - Athens, Fully Paid Relocation

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-05-03

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Spanish

## Description

Mercier Consultancy is thrilled to offer a unique opportunity for a Spanish Speaking Customer Service Representative to join a leading Social Media Giant in Athens, Greece. This fully paid relocation role invites you to be part of a dynamic team providing exceptional support to Spanish-speaking users across the platform.

As a key member of the customer service team, you will assist users with account inquiries, content issues, and technical support, ensuring a seamless and positive social media experience. Your fluency in Spanish and strong communication skills will be essential in maintaining the platform's excellent service standards.

### Responsibilities

-   Provide high-quality customer service in Spanish
-   Assist users with account management, troubleshooting, and content-related inquiries
-   Resolve user issues promptly and professionally, adhering to company guidelines
-   Document interactions and solutions accurately in the customer support system
-   Collaborate with cross-functional teams to escalate and resolve complex problems
-   Stay informed about platform updates, policies, and best practices
-   Support a positive and inclusive user community through excellent communication

## Requirements

-   Fluency in Spanish and English, with excellent written and verbal communication skills
-   Strong customer service orientation with problem-solving abilities
-   Experience in customer service or technical support is preferred
-   Comfortable working in a fast-paced, technology-driven environment
-   Adaptability and eagerness to learn new systems and procedures
-   Willingness to relocate to Athens with the assistance of fully paid relocation benefits
-   Familiarity with social media platforms and digital communities is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/81A98539C3/apply)

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