# Slovak-Speaking Customer Support for Online Marketplace Platform Department

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** Slovak

## Description

Mercier Consultancy is excited to announce an opening for a Slovak-Speaking Customer Support Representative in our Online Marketplace Platform Department! In this essential role, you will be the primary point of contact for our Slovak-speaking customers, assisting them with inquiries related to our online marketplace platform. Your expertise in customer service will be vital in creating a seamless shopping experience for our users.

This position is perfect for individuals who are enthusiastic about e-commerce and enjoy helping others. If you have strong communication skills and a knack for problem-solving, we would love to hear from you!

### Responsibilities

-   Provide customer support in Slovak via phone, email, and chat
-   Assist customers with questions regarding product listings, orders, and support services
-   Accurately document customer interactions and solutions in our support system
-   Collaborate with internal teams to resolve complex customer issues
-   Provide detailed information about promotions, policies, and platform features
-   Collect feedback to help improve user experience on the platform
-   Participate in ongoing training to keep updated on platform upgrades and services

## Requirements

-   A high level of Slovak, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
-   Prior experience in customer support, preferably in e-commerce or online platforms
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A customer-first approach with a passion for helping others
-   Ability to multitask effectively in a fast-paced environment
-   Familiarity with customer support tools and technologies

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/8362A1C7C4/apply)

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