# Danish-Speaking Customer Service Roles in Sofia, Bulgaria - Free Relocation Pack

> Mercier Consultancy · Sofia, Bulgaria · Full-time · Posted 2026-04-30

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Danish

## Description

Mercier Consultancy is excited to offer Danish-Speaking Customer Service opportunities in Sofia, Bulgaria, featuring a free relocation package to help you make a smooth transition. We are seeking motivated individuals who are passionate about providing excellent customer service to Danish-speaking clients.

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and delivering a positive experience to our Danish-speaking customers. Your role is critical in maintaining strong customer relationships and upholding our high service standards.

### Responsibilities

-   Provide exceptional customer support in Danish and English across multiple channels
-   Address customer questions, concerns, and complaints promptly and professionally
-   Accurately log customer interactions in the CRM system
-   Collaborate with internal teams to resolve customer issues effectively
-   Collect and relay customer feedback to aid in service improvement
-   Keep up to date with product knowledge and company policies
-   Participate in training sessions to enhance skills and knowledge continuously

## Requirements

-   **Fluency in Danish, and proficiency in English, is required.**
-   **You must clearly state your native language and nationality in your application.**
-   **Willingness to relocate to Sofia with a full relocation support package.**
-   **An EU residency/passport is mandatory.**

## Benefits

**Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)**

**• Fully paid training sessions from the office**

**• Stable job and career development opportunities**

**• Attractive salary**

**• Additional health insurance**

**• 50+ benefits and services to choose from**

**• Positive international working environment**

**• Support and learning**

**• Employee referral bonuses**

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/85736D3B63/apply)

---
Powered by [Workable](https://www.workable.com)