# Danish Speaking Customer Support for Online Marketplace Platform Department

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-01-31

**Salary:** EUR 20,000–25,000

**Workplace:** remote

**Department:** Danish

## Description

Mercier Consultancy is excited to announce a vacancy for a Danish Speaking Customer Support Representative in our Online Marketplace Platform Department! In this dynamic role, you will be the go-to support for our Danish-speaking users, helping them navigate our online marketplace platform and ensuring they have a seamless experience while using our services.

We are looking for enthusiastic individuals who are passionate about e-commerce and customer service. If you enjoy solving problems and helping clients succeed, we would love for you to join our team!

### Responsibilities

-   Provide customer support in Danish via email, phone, and chat
-   Assist users with inquiries related to the online marketplace platform, including account issues and product listings
-   Document client interactions and resolutions in our customer support system
-   Collaborate with the technical and product teams to address any user concerns
-   Guide clients on best practices for optimizing their experience on the platform
-   Stay updated on platform features and enhancements to better assist customers
-   Participate in training sessions to enhance product knowledge and customer service skills

## Requirements

-   Fluency in Danish and English, both written and verbal
-   Experience in customer support, particularly in e-commerce or online marketplace environments
-   Excellent communication and interpersonal skills
-   Strong analytical and problem-solving skills
-   A proactive approach to customer service and satisfaction
-   Ability to manage multiple inquiries and tasks effectively in a fast-paced setting
-   Familiarity with customer support software and tools is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/85E3C0D302/apply)

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