# Croatian Reservations Agent Booking.com - Free Accommodation - Work in Greece

> Mercier Consultancy · Athens, Greece (Remote) · Full-time · Posted 2026-06-24

**Salary:** EUR 18,000–24,000

**Workplace:** remote

**Department:** Croatian

## Description

**Key Responsibilities**

-   Assist Croatian-speaking customers with accommodation bookings through phone, email, and chat.
-   Provide accurate and comprehensive information about properties, prices, and Booking.com policies.
-   Manage booking amendments, cancellations, and special requests efficiently.
-   Resolve customer inquiries and issues promptly and professionally to ensure a positive experience.
-   Keep detailed records of customer interactions and bookings using Booking.com's reservation system.
-   Collaborate with team members to achieve high standards of customer service and satisfaction.

## Requirements

-   Fluency in Croatian (spoken and written) is required; proficiency in English is a plus.
-   Experience in reservations, customer service, or the hospitality industry is preferred.
-   Excellent communication and interpersonal skills with a customer-focused attitude.
-   Ability to work well under pressure and handle challenging situations.
-   Willingness to relocate and work in Greece; free accommodation is provided as part of the package.
-   Self-motivated and able to work independently and collaboratively within a team.

## Benefits

1.  Fully Paid Relocation Package
2.  Competitive monthly Salary
3.  Monthly Performance Bonus
4.  Fully Paid Training
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/89A45EBCEF/apply)

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