# Dutch Speaking Customer Support for Streaming TV & Movie Services Department > Mercier Consultancy · Greece (Remote) · Full-time · Posted 2025-03-16 **Salary:** EUR 20,000–30,000 **Workplace:** remote **Department:** Dutch ## Description Mercier Consultancy is excited to announce an opening for a Dutch Speaking Customer Support Representative in our Streaming TV & Movie Services Department! In this engaging role, you will provide essential support to our Dutch-speaking customers, helping them with their inquiries and ensuring they have a seamless experience with our streaming services. If you have a passion for entertainment and excellent communication skills, this is the perfect opportunity for you. Join our dedicated team and play a key role in enhancing the viewing experience for our customers! ### Responsibilities - Respond to customer inquiries in Dutch via phone, email, and chat - Assist customers with questions related to streaming services, account management, and content availability - Document client interactions and solutions accurately in our support system - Work collaboratively with technical teams to resolve customer issues - Provide detailed information on service features and troubleshooting steps - Gather customer feedback to improve our services - Participate in training sessions to remain informed about new features and updates ## Requirements - Fluency in Dutch and English, both written and verbal - Previous experience in customer support, ideally in the streaming or entertainment industry - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - A proactive approach to ensuring customer satisfaction - Ability to manage multiple inquiries efficiently in a fast-paced environment - Familiarity with customer support tools and streaming technologies is a plus ## Benefits Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More... ## Apply [Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/89CC26991D/apply) --- Powered by [Workable](https://www.workable.com)