# Dutch Speaking Customer Support for Virtual Assistant Department

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2025-03-16

**Salary:** EUR 20,000–30,000

**Workplace:** remote

**Department:** Dutch

## Description

Mercier Consultancy is excited to announce a position for a Dutch Speaking Customer Support Representative in our Virtual Assistant Department! In this vital role, you will provide outstanding support to our Dutch-speaking clients who utilize our virtual assistant services. Your ability to communicate effectively and address client inquiries will be essential in ensuring a positive experience for our customers.

This position is ideal for individuals who are passionate about delivering exceptional customer service and thrive in a dynamic team environment. Join us in helping clients achieve their goals with the support of our virtual assistants!

### Responsibilities

-   Respond to customer inquiries in Dutch via email, phone, and chat
-   Assist clients with questions regarding our virtual assistant services and features
-   Accurately document all customer interactions and resolutions in our CRM system
-   Collaboration with internal teams to resolve client issues and enhance service delivery
-   Provide insights and guidance on utilizing our virtual assistants effectively
-   Gather client feedback to support service improvements
-   Engage in continuous learning to stay updated on service offerings

## Requirements

-   Fluency in Dutch and English, both written and verbal
-   Previous experience in customer support, ideally in a service-oriented role
-   Excellent communication and problem-solving skills
-   Strong attention to detail and organizational abilities
-   A proactive approach to ensuring customer satisfaction
-   Ability to manage multiple inquiries efficiently in a busy environment
-   Familiarity with customer support tools and CRM systems

## Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/8F266DBE61/apply)

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