# Czech-Speaking Tech Support for Electronics Company in Athens, Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-02-27

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Czech

## Description

Mercier Consultancy is excited to present a unique opportunity for a Czech-Speaking Tech Support Specialist for a leading electronics company in Athens, Greece! In this essential role, you will be responsible for providing exceptional technical support to Czech-speaking customers, assisting them with any challenges they encounter with their electronic devices.

If you are enthusiastic about technology, excel at problem-solving, and have a strong desire to help customers, we invite you to apply and join our dedicated team!

### Responsibilities

-   Provide technical support in Czech via phone, email, and chat to customers using electronic products
-   Identify and troubleshoot product-related issues efficiently to ensure high levels of customer satisfaction
-   Document customer interactions and solutions accurately in our support database
-   Work with product and engineering teams to escalate more complex issues
-   Educate customers about product features and effective usage
-   Stay updated on product developments and technological advancements
-   Participate in ongoing training to enhance product knowledge and customer support skills

## Requirements

-   Fluency in Czech and English, both written and spoken, is essential. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
-   Strong communication and problem-solving skills
-   Experience in technical support or a customer service role is preferred
-   Ability to work effectively in a fast-paced environment
-   A customer-oriented mindset with a focus on achieving satisfactory resolutions
-   Familiarity with customer support software is an advantage

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/98BB0FFFFF/apply)

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