# Slovak-Speaking Customer Support for High-End Brand Retail Dept. in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** Slovak

## Description

Mercier Consultancy is thrilled to announce an opening for a Slovak-Speaking Customer Support Representative in our High-End Brand Retail Department located in beautiful Greece! In this prestigious role, you will be the first point of contact for our Slovak-speaking customers, delivering exceptional service and support as they engage with our luxurious product offerings. Your expertise in customer relations will play a key part in enhancing the shopping experience for our high-end clientele.

This position is perfect for individuals who are passionate about luxury retail and dedicated to providing top-notch customer service. If you thrive in a dynamic environment and enjoy helping customers find exactly what they need, we invite you to apply!

### Responsibilities

-   Assist customers in Slovak via phone, email, and chat regarding inquiries about luxury products and services
-   Provide personalized service by understanding and fulfilling customer needs and preferences
-   Accurately document customer interactions and resolutions in our support system
-   Collaborate with internal teams to resolve complex customer issues
-   Maintain an in-depth understanding of our luxury brand offerings and latest collections
-   Collect customer feedback to help improve our services and products
-   Participate in training to stay updated on luxury retail trends and company policies

## Requirements

-   A high level of Slovak, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
-   Exceptional communication and interpersonal skills
-   Ability to handle customer inquiries with professionalism and empathy
-   Proficiency in customer support software and tools

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/9C1E08C572/apply)

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