# Dutch-Speaking Customer Solutions Consultant - Sofia, Fully Paid Relocation

> Mercier Consultancy · Sofia, Bulgaria · Full-time · Posted 2026-03-25

**Salary:** EUR 21,000–26,000

**Workplace:** on_site

**Department:** Dutch

## Description

Mercier Consultancy is seeking a Dutch-Speaking Customer Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation. The role involves providing exceptional customer solutions to Dutch-speaking clients, ensuring their needs are met with tailored support and expertise.

As part of a dynamic and collaborative environment, you will manage client inquiries, troubleshoot issues, and develop custom solutions to enhance customer satisfaction. This position offers excellent career growth opportunities and a comprehensive relocation package.

### Responsibilities

-   Provide dedicated customer support to Dutch-speaking clients
-   Understand client requirements and deliver tailored solutions
-   Collaborate with internal teams to resolve challenges efficiently
-   Maintain accurate documentation of client interactions and solutions
-   Identify opportunities to improve the quality of customer service
-   Support onboarding and training activities for new clients
-   Stay informed of company products, services, and industry trends

## Requirements

-   Fluency in Dutch and English, both spoken and written.
-   Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
-   Strong customer service skills with a solution-oriented mindset
-   Excellent communication and interpersonal abilities
-   Ability to work independently and collaboratively within a team
-   Attention to detail and effective problem-solving skills
-   Previous experience in customer support or consulting roles preferred
-   Willingness to relocate to Sofia, Bulgaria with full relocation costs covered

## Benefits

• Financial support during relocation

• Fully paid training

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/A30307743C/apply)

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