# Danish Speaking Customer Support for Streaming TV Services Department in Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-01-31

**Salary:** EUR 20,000–25,000

**Workplace:** on_site

**Department:** Danish

## Description

Mercier Consultancy is excited to announce an opening for a Danish Speaking Customer Support Representative in our Streaming TV Services Department, based in Greece! In this important role, you will be the voice for our Danish-speaking clients, delivering outstanding support and assistance related to their streaming services. Your proficiency in Danish will ensure clear communication and a positive experience for our customers.

This position is ideal for individuals who are passionate about entertainment and technology, and who thrive in a customer-centric environment. You will work closely with clients to address inquiries, resolve issues, and enhance their experience with our streaming services.

### Responsibilities

-   Provide customer support in Danish through phone, email, and chat
-   Assist clients with questions regarding their streaming services, subscriptions, and content availability
-   Document client interactions and resolutions in our customer management system
-   Collaborate with internal teams to effectively resolve complex customer issues
-   Supply clients with information about features and best practices for using our services
-   Gather user feedback to aid in service improvement
-   Participate in regular training to stay updated on product offerings and technical knowledge

## Requirements

-   Fluency in Danish and English, both written and verbal
-   Experience in customer support, preferably in the streaming or entertainment industry
-   Strong communication and interpersonal skills
-   Excellent problem-solving abilities and attention to detail
-   A customer-focused mindset with a proactive approach to service
-   Able to handle multiple inquiries efficiently in a dynamic environment
-   Familiarity with customer support software and technology

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/AA7CF35DA7/apply)

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