# Greek language Customer Service roles in Sofia, Bulgaria - Relocation Package

> Mercier Consultancy · Sofia, Bulgaria (Hybrid) · Full-time · Posted 2026-02-18

**Salary:** EUR 18,000–20,000

**Workplace:** hybrid

**Department:** Greek

## Description

Mercier Consultancy is excited to offer positions for Greek Speaking Customer Service Representatives in Sofia, Bulgaria, complete with a relocation package to facilitate your move! We are looking for enthusiastic individuals who are dedicated to providing excellent customer support to our Greek-speaking clients.

In this role, you will act as the primary point of contact for our Greek-speaking customers, assisting them with inquiries, resolving issues, and ensuring they have a positive experience with our services. Your contributions will play a pivotal role in building trust and satisfaction among our customer base.

### Responsibilities

-   Deliver exceptional customer service in Greek and English through various communication channels
-   Address customer inquiries and resolve issues promptly and effectively
-   Maintain accurate records of customer interactions in our CRM system
-   Collaborate with internal teams to ensure timely resolution of customer challenges
-   Gather customer feedback to support service improvements and enhance customer satisfaction
-   Stay informed about company products and services to provide knowledgeable assistance
-   Engage in continuous training to develop your customer service skills further

## Requirements

-   Fluency in Greek and English, with excellent verbal and written communication abilities
-   Previous experience in customer service is preferred but not required
-   Strong problem-solving skills and a customer-focused mindset
-   Able to handle multiple tasks in a fast-paced environment
-   Exceptional attention to detail and strong organizational skills
-   Passionate about delivering outstanding customer experiences
-   Knowledge of CRM systems and customer support tools is a plus

## Benefits

Competitive Monthly Salary

Relocation paid to Bulgaria

Help finding apartment

Paid training and growth possibilities

and more

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/ADA8BD73B7/apply)

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