# French-Speaking Consultant for Online Payment Solutions Department In Athens

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-02-25

**Salary:** EUR 16,000–20,000

**Workplace:** on_site

**Department:** French

## Description

Mercier Consultancy is excited to announce a vacancy for a French-Speaking Consultant in our Online Payment Solutions Department located in Athens. In this vital role, you will provide essential support to our French-speaking clients, assisting them in optimizing their online payment processes to enhance their transactions and improve client experience.

Your responsibilities will include understanding client needs and delivering tailored solutions, with a strong focus on exceptional customer service. Your commitment to helping clients navigate their payment solutions will be key in fostering trust and maintaining long-term relationships.

### Responsibilities

-   Assist French-speaking clients with inquiries related to online payment solutions
-   Conduct training sessions to educate clients on payment system functionalities and best practices
-   Effective troubleshooting of issues and provision of timely resolutions to clients
-   Document all client interactions and maintain detailed records of support activities
-   Collaborate with team members to address complex client issues and develop effective solutions
-   Gather feedback from clients to continuously improve service offerings
-   Stay updated on trends and advancements in online payment technology

## Requirements

-   Fluency in French and English, both written and verbal, is required. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
-   Excellent communication and interpersonal skills for effective client engagement
-   A commitment to delivering exceptional customer service
-   Basic knowledge of online payment systems is beneficial but not required
-   Strong analytical and problem-solving skills with a proactive client support approach
-   A team player who thrives in a dynamic and fast-paced environment
-   Prior experience in customer service or a related field is advantageous but not essential

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/AE4696B80D/apply)

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