# Norwegian Speaking Customer Support for Subscription-Based Services in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-02-03

**Salary:** EUR 20,000–25,000

**Workplace:** remote

**Department:** Norwegian

## Description

Mercier Consultancy is excited to announce a unique opportunity for a Norwegian Speaking Customer Support Representative specializing in Subscription-Based Services, based in Greece! In this role, you will be the primary contact for our Norwegian-speaking customers, providing expert support and assistance regarding their subscriptions and related inquiries. Your ability to communicate effectively in Norwegian will be critical in ensuring a high level of customer satisfaction.

If you are passionate about customer service and have a keen interest in subscription-based services, we would love to have you on our team! You will play a vital role in enhancing the customer experience by resolving issues and providing valuable information.

### Responsibilities

-   Respond to customer inquiries in Norwegian through phone, email, and chat
-   Assist clients with questions regarding subscription plans, billing, and account management
-   Document customer interactions and resolutions accurately in our CRM system
-   Collaborate with internal teams to resolve any complicated client issues
-   Provide detailed information about subscription features and benefits
-   Collect and relay customer feedback to improve our services
-   Engage in continuous training to stay updated on service offerings

## Requirements

-   Fluency in Norwegian and English, both written and verbal
-   Prior experience in customer support, particularly in subscription-based services is preferred
-   Excellent communication and problem-solving skills
-   Strong attention to detail and organizational skills
-   A proactive and customer-oriented approach
-   Able to handle multiple inquiries in a fast-paced environment
-   Familiarity with customer support platforms and tools

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/B512738837/apply)

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