# Slovak-Speaking Customer Support for Food Delivery Service Department in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** Slovak

## Description

Mercier Consultancy is excited to announce an opening for a Slovak-Speaking Customer Support Representative in our Food Delivery Service Department in Greece! In this pivotal role, you will be the primary support for our Slovak-speaking customers, helping them navigate our food delivery platform and resolve their inquiries. Your ability to communicate effectively in Slovak will ensure that our clients enjoy a seamless and satisfying experience.

This position is perfect for individuals who are not only passionate about customer service but are also enthusiastic about the food industry. If you thrive in a dynamic environment and enjoy helping others, we want to hear from you!

### Responsibilities

-   Provide customer support in Slovak through phone, email, and chat
-   Assist customers with their orders, inquiries about menu items, and delivery issues
-   Document customer interactions and solutions accurately in our support system
-   Collaborate with internal teams to resolve complex issues and ensure customer satisfaction
-   Gather customer feedback to help improve our service offerings
-   Stay up-to-date with our menu changes and promotions
-   Participate in training sessions to enhance product knowledge and customer support skills

## Requirements

-   A high level of Slovak, and a high level of English, both written and verbal, is required.
-   Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A proactive approach to ensuring customer satisfaction
-   Ability to manage multiple inquiries in a fast-paced environment
-   Familiarity with customer support tools and platforms is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/B714C6A335/apply)

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