# Swahili Speaking Digital Trust and Safety Analyst in Athens Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-09-01

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** Swahili

## Description

Mercier Consultancy is currently offering an exciting opportunity for a Swahili **and English Speaking Customer Support Specialist** based in Greece. This role is perfect for Arabic-speaking professionals who are passionate about delivering exceptional customer service and helping customers resolve their inquiries. As a Customer Support Specialist, you will assist customers via phone, email, and chat, providing timely solutions while ensuring a positive customer experience. With comprehensive training, a competitive salary, and excellent career development opportunities, this position is an ideal choice for anyone looking to build an international career in customer service.

## Requirements

-   Fluency in Swahili (spoken and written).
-   Good command of **English** (minimum B2 level).
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities and a customer-focused mindset.
-   Comfortable working with computers and multiple software applications.
-   Ability to work independently as well as part of an international team.
-   Previous experience in customer service, call centers, or customer support is an advantage but not required.
-   Willingness to relocate to Greece if currently living abroad.
-   EU citizenship or a valid work permit for Greece

## Benefits

• Fully paid training

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses

We care about our employees' well-being, invest in their future growth, and encourage fun and team-building initiatives!

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/C48CCB3686/apply)

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