# Nordic Speaking Customer Support for Food Delivery Service Department in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-02-25

**Salary:** EUR 20,000–24,000

**Workplace:** remote

**Department:** Nordic

## Description

Mercier Consultancy is excited to announce an opening for a Nordic Speaking Customer Support Representative in our Food Delivery Service Department based in Greece! In this dynamic role, you will provide exceptional support to our Nordic-speaking customers as they engage with our food delivery platform. Your role will be essential in ensuring that customers have a smooth and enjoyable experience while using our services.

This position is perfect for individuals who are passionate about food and customer service. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!

### Responsibilities

-   Respond to customer inquiries in Nordic languages (Danish, Swedish, Norwegian, or Finnish) via phone, email, and chat
-   Assist customers with questions regarding orders, delivery issues, and service inquiries
-   Document customer interactions and solutions accurately in our support system
-   Collaborate with internal teams to resolve customer issues efficiently
-   Provide recommendations and assistance to enhance the customer experience
-   Gather feedback from customers to help improve our services
-   Participate in training sessions to stay updated on food delivery trends and service offerings

## Requirements

-   Fluency in at least one Nordic language (Danish, Swedish, Norwegian, or Finnish) and English, both written and verbal
-   Previous experience in customer support, preferably within the food delivery or service industry
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A customer-focused mindset with a passion for providing excellent service
-   Ability to work efficiently in a fast-paced and dynamic environment
-   Familiarity with customer support software and platforms is advantageous

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/C81BA8F214/apply)

---
Powered by [Workable](https://www.workable.com)