# Dutch Customer Service Agent For Booking.com in Greece - Relocation package

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-06-24

**Salary:** EUR 20,000–26,000

**Workplace:** remote

**Department:** Dutch

## Description

Mercier Consultancy Group is looking for a Dutch Speaking Reservations Agent to join their team supporting Booking.com operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting Croatian-speaking customers with their accommodation booking needs.

**Key Responsibilities**

-   Assist Dutchspeaking customers with accommodation reservations via phone, email, and chat.
-   Provide accurate information about properties, pricing, and Booking.com policies.
-   Handle booking modifications, cancellations, and special requests efficiently.
-   Resolve customer queries and issues with professionalism to ensure high satisfaction levels.
-   Maintain detailed records of customer interactions and bookings using Booking.com's reservation system.
-   Work collaboratively with team members to achieve service quality and customer satisfaction goals.

## Requirements

-   Fluency in Dutch (spoken and written) is essential; proficiency in English is a plus.
-   Experience in customer service or related roles is preferred.
-   Strong communication and interpersonal skills.
-   Ability to handle challenging situations calmly and effectively.
-   Willingness to relocate and adapt to life in Greece.
-   Positive attitude towards learning and professional growth in a multicultural setting.

## Benefits

1.  Fully Paid Relocation Package
2.  Competitive monthly Salary
3.  Monthly Performance Bonus
4.  Fully Paid Training
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/CD71799A55/apply)

---
Powered by [Workable](https://www.workable.com)