# Slovak-Speaking Customer Support for Imperial - Work from Home, in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** Slovak

## Description

Mercier Consultancy is thrilled to offer an opportunity for a Slovak-Speaking Customer Support Representative for Imperial, with the convenience of working from home based in Greece! In this essential role, you will provide outstanding support to our Slovak-speaking clients, addressing their inquiries and ensuring a seamless customer experience.

If you are passionate about helping others, possess strong communication skills, and thrive in a remote working environment, this could be the perfect position for you. Join our dedicated team and play a crucial role in supporting our clients from the comfort of your home!

### Responsibilities

-   Respond to customer inquiries in Slovak via phone, email, and chat
-   Assist clients with a variety of questions related to products and services
-   Document customer interactions and maintain detailed records in our CRM system
-   Collaborate with internal teams to resolve client issues effectively
-   Provide guidance and support in navigating our services and platform
-   Gather feedback and contribute to service improvement initiatives
-   Participate in training sessions and stay updated on product knowledge

## Requirements

-   A high level of Slovak, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A customer-centric mindset and commitment to providing exceptional service
-   Ability to work independently and manage multiple tasks in a remote environment
-   Familiarity with CRM systems and customer support tools is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/CDD4F7CE2D/apply)

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