# German Speaking Customer Service Jobs In Greece - Fully Paid Relocation package

> Mercier Consultancy · Germany (Remote) · Full-time · Posted 2025-03-18

**Salary:** EUR 20,000–30,000

**Workplace:** remote

**Department:** German

## Description

Join Mercier Consultancy as a German Speaking Customer Service Representative and take advantage of an exciting opportunity to work in Greece! This role comes with a fully paid relocation package, making it easier for you to start your new journey in a beautiful and welcoming environment. In this position, you will provide exceptional support to our German-speaking customers, ensuring their inquiries and concerns are addressed promptly and effectively.

As a Customer Service Representative, you'll engage with clients through various communication channels, delivering top-notch service and building strong relationships. Your fluency in German will be essential in facilitating positive customer interactions and enhancing overall satisfaction.

### Responsibilities

-   Assist German-speaking customers via phone, email, and chat
-   Respond to questions regarding our products and services with clarity
-   Document customer interactions thoroughly in our CRM system
-   Collaborate with team members to effectively resolve customer issues
-   Provide detailed information about product features and updates
-   Gather and report customer feedback to enhance service delivery
-   Participate in regular training sessions to stay updated on all offerings

## Requirements

-   Fluency in German and English, both written and verbal
-   Strong communication and interpersonal skills
-   Previous customer service experience is preferred
-   Ability to handle multiple inquiries in a fast-paced environment
-   Detail-oriented with excellent problem-solving skills
-   Commitment to delivering high-quality customer service
-   Experience with customer support tools is an advantage

## Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/CE809B5095/apply)

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