# French-Speaking Tech Support for Electronics Company in Athens, Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-02-25

**Salary:** EUR 16,000–20,000

**Workplace:** on_site

**Department:** French

## Description

Mercier Consultancy is pleased to offer an excellent opportunity for a French-Speaking Tech Support Specialist at a leading electronics company in Athens, Greece! In this key role, you will provide top-notch technical assistance to French-speaking customers, helping them troubleshoot and resolve any issues they encounter with their electronic devices.

If you have a strong passion for technology, enjoy solving customer problems, and possess excellent communication skills, we invite you to join our dedicated team!

### Responsibilities

-   Deliver technical support in French via phone, email, and chat channels to customers using electronic products
-   Identify and troubleshoot technical issues to enhance customer satisfaction
-   Document customer interactions and resolutions accurately in our support system
-   Collaborate with the engineering team to escalate unresolved issues
-   Educate customers about product features and optimal usage
-   Stay current with product updates and advancements in technology
-   Engage in continuous training to refine product knowledge and support skills

## Requirements

-   Fluency in French and English, both written and verbal, is required. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
-   Strong problem-solving skills and a customer-oriented approach
-   Previous experience in technical support or customer service is preferred
-   Exceptional communication and interpersonal skills
-   Ability to work effectively in a fast-paced environment
-   Familiarity with technical support software and troubleshooting tools

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/E94DCDD782/apply)

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