# Italian Support Expert for iGaming Company - Athens, Fully Paid Relocation

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-04-26

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Italian

## Description

Mercier Consultancy is seeking a skilled Italian Support Expert to join a leading iGaming company based in Athens, Greece. This role offers a fully paid relocation package, providing a fantastic opportunity for talented professionals to develop their careers in the dynamic and fast-growing iGaming industry.

As an Italian Support Expert, you will be responsible for delivering exceptional support to Italian-speaking clients, addressing their inquiries, resolving issues, and ensuring a seamless and enjoyable gaming experience.

### Responsibilities

-   Provide top-quality customer support to Italian-speaking players via phone, email, and chat
-   Assist customers with account management, game rules, transactions, and technical issues
-   Handle complaints and disputes with professionalism and accuracy
-   Document all customer interactions promptly and accurately in internal systems
-   Collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency
-   Stay updated on industry trends, products, and regulatory requirements
-   Engage in ongoing training to improve skills and product knowledge

## Requirements

-   Fluency in Italian and English, both written and spoken
-   Previous experience in customer support, preferably within the iGaming or online entertainment industries
-   Strong problem-solving skills and a customer-oriented approach
-   Excellent communication and interpersonal skills
-   Ability to work under pressure and manage multiple priorities effectively
-   Willingness to relocate to Athens, Greece with full relocation support
-   Passion for gaming and technology is a plus

## Benefits

-   Competitive Monthly Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package ( Flight, Transfer and Hotel )
-   Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Free Greek lessons
-   And More!

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/EC31ED7D69/apply)

---
Powered by [Workable](https://www.workable.com)