# Spanish-Speaking Customer Support for Disney +, Work from Home in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-02-19

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Spanish

## Description

Mercier Consultancy is thrilled to offer a position for a Spanish-Speaking Customer Support Representative for Disney +, with the opportunity to work from home in Greece! In this exciting role, you will assist Spanish-speaking subscribers with their inquiries regarding Disney + services, ensuring they have a seamless and enjoyable streaming experience.

If you are passionate about entertainment and customer service and are looking for a remote position that allows you to work from the comfort of your home, this opportunity is for you!

### Responsibilities

-   Provide exceptional customer service in Spanish via email, phone, and chat
-   Assist clients with questions regarding subscriptions, content availability, and technical issues
-   Document customer interactions and solutions accurately in the CRM system
-   Collaborate with internal teams to resolve more complex customer issues
-   Educate customers about new features, titles, and promotions available on Disney +
-   Gather customer feedback to help enhance our services
-   Participate in training sessions to stay updated on service offerings and customer support procedures

## Requirements

-   Fluency in Spanish and English, both written and verbal, is required. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
-   Previous experience in customer support, preferably in the telecommunications or entertainment industry
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   Customer-oriented mindset with a passion for helping others
-   Ability to manage multiple inquiries effectively in a busy environment
-   Comfortable using customer support tools and technology

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/F8A51D9FB9/apply)

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