# Italian-Speaking Technical Support for Electronics Company in Athens, Greece

> Mercier Consultancy · Athens, Greece · Full-time · Posted 2026-02-18

**Salary:** EUR 16,000–20,000

**Workplace:** on_site

**Department:** italian

## Description

Mercier Consultancy is thrilled to offer an opportunity for an Italian-Speaking Technical Support Specialist for a prominent electronics company located in Athens, Greece! In this pivotal role, you will provide exceptional technical assistance to Italian-speaking customers, helping them troubleshoot and resolve issues with their electronic devices.

If you have a passion for technology and a commitment to delivering outstanding customer service, this is the perfect opportunity for you. Join our dynamic team and contribute to an innovative environment where customer satisfaction is our priority!

### Responsibilities

-   Provide technical support in Italian via phone, email, and chat for customers using various electronic products
-   Diagnose and troubleshoot product issues efficiently to ensure customer satisfaction
-   Accurately document customer interactions and resolutions in our tracking system
-   Collaborate with technical teams to escalate and resolve complex issues
-   Educate customers on product features and proper usage
-   Stay updated on product enhancements and industry trends
-   Participate in ongoing training to refine technical and customer service skills

## Requirements

-   Fluency in Italian and English, both written and verbal, is mandatory. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
-   Prior experience in technical support or customer service, preferably within the electronics industry
-   Strong troubleshooting and analytical skills
-   Excellent communication and interpersonal abilities
-   A customer-oriented approach with a strong focus on problem resolution
-   Ability to multitask and work efficiently in a high-paced environment
-   Familiarity with customer support tools and technical documentation

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/FA48EF55D0/apply)

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