# Slovenian-Speaking Customer Support for Online Marketplace Platform Department

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-03-02

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** Slovenian

## Description

Mercier Consultancy is excited to announce an opening for a Slovenian-Speaking Customer Support Representative in our Online Marketplace Platform Department! In this dynamic role, you will assist Slovenian-speaking clients with their inquiries and issues related to our marketplace platform. Your communication skills will play a pivotal role in helping customers navigate their shopping experiences smoothly and effectively.

This position is perfect for individuals who are passionate about e-commerce and dedicated to providing excellent customer service. If you thrive in a collaborative environment and enjoy problem-solving, we encourage you to apply!

### Responsibilities

-   Provide customer support in Slovenian via phone, email, and chat
-   Assist clients with order inquiries, product information, and platform navigation
-   Document customer interactions and solutions accurately in our CRM system
-   Work with internal teams to resolve customer issues and enhance the user experience
-   Gather customer feedback to identify areas for improvement
-   Stay updated on platform features and best practices to assist clients effectively
-   Participate in training sessions to develop product knowledge and skills

## Requirements

-   A high level of Slovenian, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A proactive and customer-focused attitude
-   Ability to manage multiple inquiries efficiently in a fast-paced environment
-   Familiarity with customer support tools and e-commerce technologies

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/FC2A93DAFC/apply)

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