# German Speaking Client Support Specialist - Work In Greece - Paid Relocation

> Mercier Consultancy · Athens, Greece (Remote) · Full-time · Posted 2025-11-09

**Salary:** EUR 20,000–23,000

**Workplace:** remote

## Description

Mercier Consultancy is thrilled to announce a vacancy for a German Speaking Client Support Specialist to join our enthusiastic team! In this important role, you will serve as a key support contact for our German-speaking clients, addressing their inquiries and providing exceptional service. Your fluency in German will be vital in fostering strong client relationships and enhancing their overall experience with our services.

As a Client Support Specialist, you will resolve client concerns, deliver product information, and ensure seamless communication. We value individuals who are passionate about customer service and thrive in a collaborative environment that emphasizes teamwork and excellence.

### Responsibilities

-   Assist clients in German via various communication channels including phone, email, and chat
-   Effectively address client inquiries and resolve issues related to our products and services
-   Accurately document client interactions within our CRM system
-   Collaborate with other departments to address and resolve complex client issues
-   Educate clients on optimal usage of our offerings to help them achieve their goals
-   Gather and communicate feedback from clients to drive service improvements
-   Maintain a professional and positive image of Mercier Consultancy during all client interactions

## Requirements

-   Fluency in German and English, both written and spoken
-   Excellent communication and interpersonal skills
-   Prior experience in customer service or related fields is advantageous
-   Strong problem-solving abilities and attention to detail
-   Ability to work effectively both independently and as part of a team
-   Client-oriented approach with a dedication to providing outstanding service
-   Familiarity with customer support software is a plus

## Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/FEC351C5D0/apply)

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