# Dutch Speaking Customer Support for Food Delivery Service Department

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2025-03-14

**Salary:** EUR 20,000–30,000

**Workplace:** remote

**Department:** Dutch

## Description

Mercier Consultancy is actively seeking a Dutch Speaking Customer Support Representative for our Food Delivery Service Department! In this essential role, you will be the voice of our company, helping Dutch-speaking customers with inquiries and issues related to their food delivery experiences. Your support will be key in ensuring that our customers enjoy a seamless and satisfying service.

If you have a passion for customer service and a love for food, this position could be perfect for you! You will be part of a collaborative team dedicated to delivering top-notch support while maintaining a friendly and positive atmosphere.

### Responsibilities

-   Provide customer support in Dutch through phone, email, and chat
-   Assist customers with inquiries regarding orders, delivery times, and menu options
-   Document customer interactions accurately in our support system
-   Collaborate with the logistics and restaurant teams to resolve customer issues
-   Offer solutions and guidance to ensure customer satisfaction
-   Engage in training to stay updated on service features and promotions
-   Gather customer feedback to help improve our services

## Requirements

-   Fluency in Dutch and English, both spoken and written
-   Previous experience in customer support, preferably within the food delivery or hospitality sectors
-   Exceptional communication and interpersonal skills
-   Strong problem-solving abilities and keen attention to detail
-   A customer-oriented mindset with a proactive approach to solving issues
-   Able to manage multiple inquiries efficiently in a fast-paced environment
-   Familiarity with customer support tools and software

## Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/FF2AA60B14/apply)

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