# Reimbursement Coordinator

> Metro Infectious Disease Consultants · Burr Ridge, United States · Full-time · Posted 2026-08-10

**Workplace:** on_site

**Department:** Metro Infectious Disease Consultants (MIDC)

## Description

The Reimbursement Coordinator will support the assistance program team with processing daily health insurance claims, reimbursements, and monthly accounts receivable reports. The Reimbursement Coordinator will use self-awareness and resrouces to find creative solutions to challenges.

Schedule: Full-Time (M-F), _**in-person in Burr Ridge, IL**_

**Specific Duties**

-   Submit health insurance claim forms and explanation of benefits to designated assistance programs for reimbursement in a timely manner.
-   Follow-up with claim submission issues.
-   Process payments from assistance programs using DMA Pay Terminal.
-   Follow-up, track and document all EFT payments from assistance program.
-   Assist Front Desk in confirming enrollement into copay assistance programs if needed.
-   Respond to emails/faxes regarding all copay assistance programs.
-   Enter patient information into assistance programs, document balance tansfers and add accurate, detailed notes to each account.
-   Participate in patient call backs.
-   Answer questions and directs other calls to the appropriate person or department.
-   Provide consistent, excellent customer service.
-   Pleasantly greet all patients by telephone or via email.

## Requirements

-   Detail-oriented, excellent organizational, communication and time management skills.
-   Must be able to multi-task, problem solve and produce high quality of work.
-   Ability to read an explanation of benefits, incuding copay, coinsurance, deductible, and PR Codes.
-   Must be comfortable sing the phone and speaking with peograms representative.
-   Previous medical reception experience is preferred.
-   Must be able to use several computer programs at once.
-   Knowledgeable about asistance programs guidelines, including itmely filing, backdate period, enrollemtn period and payable drug and or administration codes.
-   Knowledgeable about commerical and government insurance carriers.
-   Excellent data entry and accurate keyboard skills.
-   Resourceful and ability to identiy obstacles and collaborate with staff to discuss potential solutions
-   Bachelor's degree is preferred

## Benefits

-   401(k)
-   Dental insurance
-   Health insurance
-   Vision insurance
-   Life insurance
-   Paid time off
-   Referral program
-   $85,000-90,000year

## Apply

[Apply at Metro Infectious Disease Consultants](https://apply.workable.com/metro-infectious-disease-consultants/j/A7F2C44B9D/apply)

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