# Concierge Agent - Mitsis Rodos Maris | Rhodes

> Mitsis Group · Rhodes, Greece · Full-time · Posted 2026-11-11

**Workplace:** on_site

**Department:** 1. Front Office - Reservations

## Description

For 50 years, Mitsis Group has been at the forefront of hospitality as the largest privately owned hotel chain in Greece, guided by its guest-centric philosophy, family care and authentic Greek identity.

With 24 hotels and 5,000 employees across Athens, Halkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes and Santorini, the Group offers a rich blend of hospitality, featuring exceptional services, unique locations, impeccable facilities, refined gastronomy and a wide range of choices and experiences for its guests.

**Through a warm and welcoming work environment, we transform every guest into an honored guest, creating unforgettable lifetime memories!**

Mitsis Group is offering new jobs at its hotel Mitsis Rodos Maris:

**Concierge Agent – Mitsis Rodos Maris**

Location: **Rhodes - Kiotari**

Employment Type: **Contract**

**Purpose**

To ensure that we, along with our network of partners, provide efficient, prompt, and professional services that meet and exceed our guests’ expectations.

**Key Responsibilities**

-   Operates the Mitsis Concierge platform.
-   Understands customer’s needs and provides personalized solutions regarding activities, facilities and services provided by the hotel.
-   Acts as the point of reference for guests who need assistance or information and attend to the wishes and requirements.
-   Collaborates with reception staff to meet guests' needs.
-   Optimizes revenue through sales of concierge services.

## Requirements

-   Degree or Certificate in Hospitality and/or related field (preferred).
-   Hospitality experience anticipating the needs of hotel guests is needed. Previous experience in a similar role is preferable.
-   Excellent knowledge of Microsoft Office programs (Word, Excel, PowerPoint etc.).
-   Business fluency in spoken and written English (proficiency diploma required).
-   Knowledge of an additional language would be an asset.

**Skills**

-   Sales and business-oriented with exceptional organizational skills and attention to detail.
-   Customer service-oriented with impeccable communication skills and a willingness to go the extra mile.
-   Ability to build strong working relationships and have an approachable and professional manner.
-   Strong initiative and proactiveness in a team environment.

## Benefits

[](https://www.mitsis.com/en/career/form?utm_source=website&utm_medium=career_page&utm_campaign=career-form)**We offer**

-   Competitive remuneration package & performance-based bonus
-   Career development opportunities within a continuously growing Group
-   Continuous training and development
-   Accommodation
-   Full board

Create your own career story and become part of the **5,000-member** team at **Mitsis Group!**

All applications and information submitted will be treated with strict confidentiality.

You can follow the **“Apply”** link or send your CV to **career@mitsis.com.**

Learn more about Mitsis Group and career opportunities here:

·         [Mitsis Group](https://www.mitsis.com/en)

·         [Careers | Mitsis](https://www.mitsis.com/en/career?utm_source=website&utm_medium=footer&utm_campaign=career)

## Apply

[Apply at Mitsis Group](https://apply.workable.com/mitsis-group/j/EF5366DEDF/apply)

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