# 121 Account Manager

> Mitsubishi Electric · Hatfield, United Kingdom (Hybrid) · Full-time · Posted 2026-10-05

**Workplace:** hybrid

**Department:** Living Environmental Systems

## Description

To engage with the following Business Logic tools to meet core KPIs and key measures for your customer base:

-   Engagement Framework Model
-   Conduct a Business Review Meeting with customers
-   Complete a customer Strategic Planning Document & deliver Sales Logic interventions
-   Complete Intervention Tasks set by my 121 Manager
-   Review and update sales reporting
-   Via contact with customers you will achieve an average talk time and number of effective calls per day as agreed with my 121 Manager
-   To provide excellent customer service by taking ownership of customer enquiries including but not limited to quote requests, orders, deliveries, partner status and credit.
-   Achieve and exceed sales targets set by my 121 Manager and Branch/Sales Manager.

## Benefits

**In return for your commitment, we will offer you some fantastic benefits:**

-   Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
-   Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
-   Pension.
-   Life Assurance.
-   Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
-   Access to Mitsubishi’s very own discount platform.
-   Colleague Referral Scheme.
-   Holiday Buy.
-   Long Service Awards.
-   Cycle to Work Scheme.
-   Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
-   Employee Assistance Programme including additional services Eldercare & Best Doctors.

## Apply

[Apply at Mitsubishi Electric](https://apply.workable.com/mitsubishi-electric/j/7608F9FF4D/apply)

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